Order Management

We learned a thing or two while managing orders for the largest D2C brands in the world. Automate time-consuming processes and take YOUR brand to the next level.

Bulk Order Import

Bulk Order Import

Import all orders in bulk from all channels

  • Eliminate the need to import from spreadsheets
  • Eliminate manual data entry errors

Order Aggregation

Save time by aggregating all of your orders into one unified platform

  • D2C, B2B, Online, Offline orders in one dashboard
  • Reduce time spent on manual order processing
  • Eliminate platform switching allowing your team to stay focused
Order Aggregation

Order Aggregation

Save time by aggregating all of your orders into one unified platform

  • D2C, B2B, Online, Offline orders in one dashboard
  • Reduce time spent on manual order processing
  • Eliminate platform switching allowing your team to stay focused

Bi-Directional Order Sync/Updates

Automatically import orders from all commerce channels and update shipping and tracking info back to the channel

  • Reduce time spent manually updating tracking and shipping updates
  • Prevent overselling by having the most up to date order information from channels
  • Synchronize orders with inventory reducing overselling

Order Status Syncing

One dashboard to show where orders are in the pipeline giving the customer service team insight to better help your customers

  • No more searching platforms looking for status updates on orders
  • Open, In Progress, Hold, and Closed status levels
Order Status Syncing

Order Status Syncing

One dashboard to show where orders are in the pipeline giving the customer service team insight to better help your customers

  • No more searching platforms looking for status updates on orders
  • Open, In Progress, Hold, and Closed status levels
Native EDI Support

Native EDI Support

Modern EDI platform supporting all native EDI documents for supply chain integrations

  • Save time by processing X12 and Edifact EDI faster
  • Reduce onboarding time with ChannelApe‚Äôs predefined mapping rules
  • Visibility into errors with real-time EDI transaction monitoring, automated alerts, and reporting
  • EDIFACT, X12, IDoc (SAP), XML & more

Order Tagging

Automate your workflow by tagging specific orders to follow custom flows

  • Tag orders for routing, bypassing high fraud checks, or reporting
  • Save time by automating repetitive tasks by auto-tagging orders to follow specific workflows

Order Tagging

Automate your workflow by tagging specific orders to follow custom flows

  • Tag orders for routing, bypassing high fraud checks, or reporting
  • Save time by automating repetitive tasks by auto-tagging orders to follow specific workflows
Rate Shopping/Address Verification

Rate Shopping/Address Verification

Run each order through our rate shopping/verification engine using your own carriers to ensure you always ship with the best method.

  • Decrease shipping costs, increase margins and revenue
  • Eliminate shipment returns due to bad addresses
  • Increase customer satisfaction, by decreasing transit times
  • Eliminate time spent manually quoting rates with different carriers

Distributed Order Management

Intelligently broker orders across the various systems and processes utilized by the multiple parties involved in fulfilling an order.

  • Fulfill orders quickly from the best location
  • Allows you to focus on customer experience
  • Reduce delivery times utilizing multiple delivery options
  • Lower freight and fulfillment costs
Distributed Order Management

Distributed Order Management

Intelligently broker orders across the various systems and processes utilized by the multiple parties involved in fulfilling an order.

  • Fulfill orders quickly from the best location
  • Allows you to focus on customer experience
  • Reduce delivery times utilizing multiple delivery options
  • Lower freight and fulfillment costs

High-Volume Sales Order Import

The ChannelApe platform supports the needs of rapidly expanding, high-growth brands

  • Avoid overselling
  • ChannelApe maintains 99.9% uptime, ensuring orders are never delayed
  • No Stress, worry free reliability

Line Item Splitting

Set up rules to split orders according to predetermined criteria, usually used with pre/backorders to create multiple virtual orders from a customer's single order

  • Split order by Status to route Pre Orders, BackOrders or In Stock
  • Split orders by vendor or supplier to dropship or route to correct fulfillment partner
Line Item Splitting

Line Item Splitting

Set up rules to split orders according to predetermined criteria, usually used with pre/backorders to create multiple virtual orders from a customer's single order

  • Split order by Status to route Pre Orders, BackOrders or In Stock
  • Split orders by vendor or supplier to dropship or route to correct fulfillment partner

Ready for a complete solution that works your way?

More than just a one-size fits all product.
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