How to setup your multiple locations in Shopify with ChannelApe

As a leading Shopify Technology Partner working with High Growth Direct to Consumer Brands, ChannelApe has had numerous conversations with our Clients and they all have the same question.

It goes something like this, “I have three storefronts and I would like to manage inventory levels in all three and ship orders from the closest location to my Customer. ” or “Can I manage Multi-Location Inventory within Shopify?”

Surprisingly up until now this was not an option within Shopify. Our Ecommerce customers needed to build some custom applications or use an expensive Distributed Order Management System to manage multiple locations.

As of July 27th, ChannelApe rolled out their platform upgrades to coincide with Shopify Multi-Location Inventory update which went live on August 1st, 2018. Shopify’s initial roll out includes support for multiple POS locations, giving merchants visibility into each store locations inventory levels.


What does this mean for ChannelApe Customers who use Shopify and what do I need to do to implement?

If you don’t know what multi-location inventory is with Shopify, you can likely ignore this message.

Inventory, fulfillments and refunds will need to have a location ID. ChannelApe will by default choose the lowest ID location for your store which is what Shopify has done for legacy stores since January of 2018.

If you do need to change this, you’ll be able to pick a location from a dropdown. (We suggest reaching out to your customer success manager before doing this unless you understand the implication)

Step by Step in ChannelApe To Change Location

  • Click App Integrations in left sidebar
  • Click the Shopify integration you have installed for which you want to change location for.
  • Click Settings in the top right
  • When the modal pops up, you’ll see you have all your locations listed with the default being the lowest ID location.


To Support 2 or More locations in ChannelApe

  • Click App Integrations in left sidebar
  • Click Available and install another instance of Shopify for your store.
  • Repeat the steps above for “Step by Step in ChannelApe To Change Location”

Basically in ChannelApe there should be one Shopify install per location in Shopify and you can even name the locations the same as they are in Shopify to make things clear.



If you have any questions, please feel free to reply to this email to talk to our customer success team, otherwise you should expect your integration to work exactly the same as it has up to this week.