--- title: Amazon Fulfillment Latency Support description: Amazon Fulfillment Latency, otherwise known as handling time, specifies the number of days you have to ship out an order before Amazon considers it late. image: https://www.channelape.com/hubfs/Amazon%20Fulfillment%20Latency%20Support.jpg --- [![Full Color Logo - Cropped - New](https://www.channelape.com/hubfs/2023%20Mega%20Menu%20Assets/Logos/Full%20Color%20Logo%20-%20Cropped%20-%20New.svg)](https://www.channelape.com) - Solutions - Resources ![grow-icon](https://www.channelape.com/hubfs/2023%20Mega%20Menu%20Assets/Icons/grow-icon.svg) Grow [Wholesale channels Big Box - X12 EDI support](https://www.channelape.com/solutions/grow/b2b-wholesale) [Brick-and-mortar channels Enable smaller retailers](https://www.channelape.com/solutions/grow/brick-and-mortar-channels) [Dropship your products Let others easily sell for you](https://www.channelape.com/solutions/grow/dropship-your-products) [Pre-sale orders Without the headache later](https://www.channelape.com/solutions/grow/pre-sale-orders) [Distribution footprint Additional locations & partners](https://www.channelape.com/solutions/grow/distribution-footprint) ![manage-icon](https://www.channelape.com/hubfs/2023%20Mega%20Menu%20Assets/Icons/manage-icon.svg) Manage [Reserve Inventory Influencers, wholesale & more](https://www.channelape.com/solutions/manage/reserve-inventory) [Inventory effective & expiration dates No more spreadsheets required](https://www.channelape.com/solutions/manage/inventory-effective-expiration-date) [Multi-status, multi-location inventory Warehouses, stores, and channels](https://www.channelape.com/solutions/manage/multi-status-multi-location-inventory) [Fulfillment holds & order edits Auto-hold on new CX ticket](https://www.channelape.com/solutions/manage/fulfillment-holds-order-edits) [Automate fulfillment rules Bundles, marketing SKUs, and more](https://www.channelape.com/solutions/manage/automate-fulfillment-rules) ![monitor-icon](https://www.channelape.com/hubfs/2023%20Mega%20Menu%20Assets/Icons/monitor-icon.svg) Monitor [Inbounds - New & Returns By SKU & Date](https://www.channelape.com/solutions/monitor/inbounds-new-return) [Fulfillable Inventory By status and location](https://www.channelape.com/solutions/monitor/fulfillable-inventory) [Fulfillment Partners SLAs, exceptions, and overall activity](https://www.channelape.com/fulfillment-partners) [Dashboards & Reports Use ours or build your own](https://www.channelape.com/solutions/monitor/dashboards-reports) [Monitoring, Alerting, Export Email, Slack, GSheets, S3, 5Tran](https://www.channelape.com/solutions/monitor/monitoring-alerting) ![enable-icon](https://www.channelape.com/hubfs/2023%20Mega%20Menu%20Assets/Icons/enable-icon.svg) Enable [Clearer financial picture Simplify monthly close](https://www.channelape.com/solutions/enable/clearer-financial-picture) [Store inventory online See your retail store inventory](https://www.channelape.com/solutions/enable/store-inventory) [One team to implement More than just a tool](https://www.channelape.com/solutions/enable/one-team-to-implement-customize-manage) [Customization - API Dozens of API endpoints](https://dev.channelape.com) [Integrations See all the apps](https://www.channelape.com/apps) [Support Get 24/7 help](https://www.channelape.com/support-landing) [Knowledge Base Read in-depth guides](https://www.channelape.com/support-landing?kb=true) [Guides & Whitepapers Improved inventory management](https://www.channelape.com/resources) [Fulfillment Partners Global 3PL warehouse companies](https://www.channelape.com/fulfillment-partners) ![book-icon](https://www.channelape.com/hubfs/2023%20Mega%20Menu%20Assets/Icons/book-icon.svg) Featured Resources ![The Definitive Guide to 3PL’s-min](https://www.channelape.com/hubfs/The%20Definitive%20Guide%20to%203PL%E2%80%99s-min.png) eBook The definitive guide to 3PL Get the information and insights you need to make better-informed decisions for your business. 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[Jordan Stokes](https://www.channelape.com/blog/author/jordan-stokes) Dec 20, 2021 --- ## **What is Amazon Fulfillment Latency/ Handling Time?** **Amazon Fulfillment Latency**, otherwise known as handling time, specifies the number of days you have to ship out an order before Amazon considers it late. This is super important and has caused numerous headaches for Amazon re-sellers since this is set to **1-2 business days by default**. Amazon’s Fulfillment Time can not only affect the status of your account but also affects your listings. Of course, Amazon strives to give their customers the best experience and it would make sense that a listing with a fulfillment time of 1-2 days would get priority and the buy box over a listing with a fulfillment time of 14 days. ## When it makes sense to change the Fulfillment Latency from the Default Setting Of course, if you are selling **handmade** or **personalized** items which take time to produce, setting the expectation up front for the customer will allow for a better experience and reduce negative feedback and canceled orders. Take note, **the maximum setting for handling time is 30 days**. After 30 days an open order is canceled by Amazon and the customer will be refunded. Expecting a huge surge in orders and a delay in fulfilling them, it is best to change the fulfillment time before orders start piling up and your orders are now late and account metrics take a nosedive. Take note of holidays like Black Friday, Cyber Monday, or **Amazon Prime Day**. Are you a Drop-Shipper and rely on others to fulfill your orders? Might be a good idea to add a little buffer just in case your shipper isn’t as reliable as you would like them to be. Interested?, You can email ChannelApe at **support@channelape.com** to get this feature added to your account or review our Amazon Knowledge Base. > [How can I add an Amazon Latency (Handling) Time to my Product Listings](https://channelape.magiclamp.biz/support/knowledgebase/can-add-amazon-latency-handling-time-product-listings/) [Amazon](https://www.channelape.com/blog/tag/amazon) [Fulfillment](https://www.channelape.com/blog/tag/fulfillment) [How-To](https://www.channelape.com/blog/tag/how-to) ## Similar posts ChannelApe ### [ChannelApe Releases Shopify Metafield Functionality](https://www.channelape.com/blog/channelape-releases-shopify-metafield-metadata-functionality) ChannelApe supports Shopify's metafield functionality which means we can transfer metadata to Shopify or other sales channels like Amazon, eBay or... Jordan Stokes Dec 20, 2021 ChannelApe ### [New ChannelApe Feature: Shopify Multi-Location Inventory](https://www.channelape.com/blog/new-channelape-feature-shopify-multi-location-inventory) Inventory, fulfillments, and refunds will need to have a location ID. ChannelApe will by default choose the lowest ID location for your store. Jordan Stokes Dec 20, 2021 ChannelApe ### [Robust Catalog + Flexible Inventory Management with ChannelApe](https://www.channelape.com/blog/flexible-inventory-management) Use flexible inventory management across all channels, create product listings, stop overselling with ChannelApe. Jordan Stokes Dec 21, 2021 [![channelape-white](https://www.channelape.com/hubfs/channelape-white.svg)](https://www.channelape.com/) 228 Park Ave S PMB 82108 New York, New York 10003-1502 ### Product - [Login](https://app.channelape.io/) - [API docs](https://docs.channelape.io/) - [Knowledgebase](https://www.channelape.com/support-landing?kb=true) - [Status](https://channelape.statuspage.io/) - [Support](https://www.channelape.com/support-landing) ### Company - [Blog](https://www.channelape.com/blog) - [Fulfillment partner program](https://www.channelape.com/partner) - [Careers](https://www.channelape.com/careers) - [Branding Guidelines](https://www.channelape.com/branding-guidelines) © 2022 ChannelApe [Privacy Policy](https://www.channelape.com/privacy) [Terms of Service](https://www.channelape.com/terms) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Jordan Stokes", "url" : "https://www.channelape.com/blog/author/jordan-stokes" }, "dateModified" : "2022-03-29T16:54:07.378Z", "datePublished" : "2021-12-20T22:23:40.000Z", "headline" : "Amazon Fulfillment Latency Support", "image" : [ "https://www.channelape.com/hubfs/Amazon%20Fulfillment%20Latency%20Support.jpg" ], "mainEntityOfPage" : { "@id" : "https://www.channelape.com/blog/new-channelape-feature-amazon-fulfillment-latency-support", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.channelape.com/hubfs/Full-Color-Logo.png" }, "name" : "ChannelApe Inc" } } ```