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The Definitive Guide to 3PL’s-min
eBook
The definitive guide to 3PL
Get the information and insights you need to make better-informed decisions for your business.
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Case Study
Saysh
When Saysh saw a 1000% increase in order volume for their holiday sale, they successfully fulfilled every order—without overselling.
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Whitepaper
Online Customer Shopping Habits
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Efficient Customer Support Tools

Fulfillment holds and order edits are essential features in e-commerce platforms that enable businesses to manage their orders more efficiently. Auto-hold on new CX tickets and built-in Shopify order editing facilitate seamless management of orders, while integration with support systems like Zendesk and Gladly ensures accurate synchronization of data across different channels.
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Order editing built in

Built-in order editing allows businesses to make changes to orders that will sync directly to Shopify. This feature streamlines the order management process and saves time, eliminating the need for businesses to use separate tools or software to make changes to orders.

Auto hold orders to allow edits

Auto-hold orders to allow editing is a useful feature that enables businesses to modify orders before they are shipped. By automatically placing orders on hold, businesses can ensure that they have enough time to edit and update orders accurately, reducing the risk of errors and improving overall efficiency.
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Sync with support systems

Syncing with support systems such as Zendesk and Gladly enables businesses to provide better customer service by having access to all order information in one place. With accurate synchronization of data across different channels, businesses can respond to customer inquiries promptly and provide efficient support for order-related issues.

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