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The definitive guide to 3PL
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Saysh
When Saysh saw a 1000% increase in order volume for their holiday sale, they successfully fulfilled every order—without overselling.
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Module definitions.

Module Component Description
Core Platform Core (Required) Core ChannelApe Operating Engine required for any one component or module to work
Core Platform Shopify Integration ChannelApe integration to Shopify for Order, Inventory, Fulfillment
Core Platform Amazon Integration Amazon integration to Shopify for Order, Inventory, Fulfillment
Core Platform eBay eBay integration to Shopify for Order, Inventory, Fulfillment
Core Platform MFT – Managed File Transfer Module (including EDI) File transfer platform for data movement to and from platforms
Core Platform Business Intelligence / Reporting Reporting Module
IMS Base Inventory Management Module Will we be sending/receiving any inventory data?
IMS Realtime Inventory Shopify ChannelApe will manage realtime Available to Promise in Shopify. Reduce overselling and backorders
IMS Warehouse Integration Management (Pre-built) Is ChannelApe managing the integration to the warehouse that is already in the ChannelApe Warehouse Network
IMS Warehouse Integration Management (New Integration) Is ChannelApe managing the integration to the warehouse that is NOT in the ChannelApe Warehouse Network
FMS Base Fulfillment Management Module Will we be sending/receiving any order/fulfillment data?
FMS Warehouse Integration Management (Pre-built) Is ChannelApe managing the integration to the warehouse that is already in the ChannelApe Warehouse Network
FMS Warehouse Integration Management (New Integration) Is ChannelApe managing the integration to the warehouse that is NOT in the ChannelApe Warehouse Network
FMS Distributed Order Management (DOM) When using more than 1 warehouse in a specific country, this DOM module decides which warehouse each D2C order shold ship from.
FMS POS – Endless Aisle POS = Point of Sale, the computer that is in a retail location (cash register)
Endless Aisle = You go to a store and find shoe size 10 that fits great, but it is not available in the store. The customer can pay in store and receive the product from the warehouse
FMS Backorder Management Does ChannelApe manage backorders and route when inventory comes back in stock? Or does warehouse own this?
FMS Address Validation (USA) ChannelApe will verify domestic addresses against a 3rd party database to find problems in addresses so they can be resolved to save the customer time and money
FMS Address Validation (International) ChannelApe will verify international addresses against a 3rd party database to find problems in addresses so they can be resolved to save the customer time and money
FMS Carrier Rate Selection For every parcel order, CA will select which label is best using our intelligent rate tables.
FMS Final Mile Carrier Reporting Automated Carrier Tracking, proactive alerts when things go wrong via SMS/email. Exception reporting. Carrier performance reports.
ERP Base ERP Module (required if any ERP features) Will ChannelApe be sending/receiving any data from a financial system like Netsuite, SAP, Quickbooks?
ERP Netsuite Integration to Netsuite
ERP SAP byD Integration to SAP byD
ERP Sales Orders Sending Sales Data to ERP System
ERP Fulfillments Sending Fulfillment Data to ERP System
ERP Returns Sending Returns Data to ERP System
ERP Refunds Sending Refunds Data to ERP System
ERP Inventory (Intraday) Sending Inventory (Intraday) Data to ERP System
ERP Inventory (Once a day nightly drift check) Sending Inventory (Daily) Data to ERP System
B2B Base B2B Module (required if any B2B features) Will any wholesale/B2B orders go through ChannelApe?
B2B SPS Commerce Bi-directional integration to SPS Commerce
B2B DiCentral Bi-directional integration to DICentral
B2B B2B Gateway Bi-directional integration to a 3rd party b2b gateway