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An inventory item represents a SKU from a specific supplier/vendor. If you have one supplier then you have 1 inventory item per SKU. If you have 2 suppliers for the same SKU, you have 2 inventory items.
Of course, you can upgrade or downgrade at any time. If you choose to downgrade, you may have to delete some recipes and inventory items if you are over the limit before the system will let you downgrade.
A Task is counted every time we move a piece of data or take an action. Examples could be when a create, update or delete of an inventory item is done or when an order is pulled in or a tracking number updated for you. If it doesn’t change, it isn’t counted.
Simple integration starts at $14.99 and go up from there. Our most common are $14.99 /m, $29.99 and $49.99 depending on complexity of the integration. $14.99 for a simple flat file like CSV, 29.99 for single XML, $49.99 for multiple CSV or XML files that need to be combined and custom rates for API or more complex integrations.
A recipe is the combination of a trigger and an action. A trigger is something that happens and then executes an action. An example recipe for updating Amazon inventory could be made with a Trigger of “at 8:00am daily” and the action would be “update Amazon inventory”.
Most likely. We support pretty much any file type (including but not limited to JSON, XML, CSV, PSV, TSV, XLS, ZIP, GZ, TXT, BZ2) and method (including but not limited to API, FTP, SFTP, EDI) available. Give our support team some specifics on the integration and we’ll get the ball rolling for you.
One of the best features in ChannelApe is the ability to automate order processing and fulfillment with one or many vendors. By using ChannelApe you can reduce your manual order and fulfillment process down from minutes to seconds leading to a better customer experience with your e-commerce store.
No! We make it easy for you to move data between your e-commerce platforms without being a developer. We may need you to locate information for certain accounts, but we’ll guide you through any additional steps required and our support team is here to help you should you need assistance.
We offer phone support to our Professional or Enterprise plan.
We don’t, our platform helps connect you to your supplier(s) and sales channel(s). While we can make running your website a breeze, getting out there and selling is still something you need to focus on.
We don’t but you can checkout Google Shopping if you are using Shopify.