Wholesale API Integration Guide

Who is this for? This guide is written for a technical audience who possess an understanding of the order and fulfillment processes that are standard to EDI retailer integration If you are an operations leader looking for the best way to marry X12 EDI retailers, VANs, or other providers with ChannelApe’s Fulfillment Management System Foreword […]

/ Neil Opet

Promise a delivery date on PDP & checkout

In ecommerce supply chain, one of the most difficult factors that affects conversion is the delivery timeframe you promise to customers and the actual time it takes your shipment to arrive at their door. Customers don’t want to calculate the math in their head of when their package will arrive. Do weekend days count? Is […]

/ Michael Averto

When You’ve Outgrown Your 3PL

For many eCommerce brands, changing fulfillment partners is an inevitable part of operations. It’s not uncommon for a growing brand to switch fulfillment partners as much as every two years. So why switch this often?  Well, it can be difficult to find a fulfillment partner as a perfect fit for every stage of growth. For […]

/ Ashley Pinto


9 Key Performance Indicators for Monitoring 3PL Operations

Monitoring key performance indicators (KPIs) is an important part of your operations and this is especially important for tracking 3PL performance. When eCommerce companies scale beyond a certain point, fulfilling orders in-house no longer makes sense.  For that reason, savvy business owners outsource work to third-party logistics providers (3PLs).  That way, they don’t have to […]

/ Brandon Rollins

Two-Day Shipping or One-Day Order Processing: What Wins?

There’s often a debate in the best way to get goods to customers and meet their demands while still promising something realistic. You can’t give away the store, but you do need to put in a little effort to make the customer happy. When trying to decide between two-day shipping or one-day order processing, what […]

/ Jake Rheude

Can You Manage Both B2B & B2C Through One 3PL?

It’s not uncommon for companies that have both a B2B and B2C business, to manage their inventory and order fulfillment separately. This, however, can over-complicate a company’s operations. Combining B2B and B2C warehousing and fulfillment into one operation with the same 3PL is something companies should consider as there are great benefits to structuring your […]

/ Ashley Pinto

How Your Ecommerce Fulfillment Can Become Your Strategic Advantage

Ecommerce Fulfillment as a Competitive Advantage When you run a Direct to Consumer brand, you have to juggle a lot of responsibilities. There’s product manufacturing, marketing, sales, web development, accounting, and much more. It’s easy to put order fulfillment on the backburner that is of course until it becomes a liability. However, with a little […]

/ Brandon Rollins

Top 6 Reasons Why Companies Change Their 3PL Provider

Are you satisfied with your current 3PL provider?  If your answer is no, you should begin preparing to switch 3PLs. As a fast-growing D2C brand, choosing to utilize a third-party logistics company (3PL) can be an effective way for a brand to continue to scale its business.  Utilizing a 3PL to handle your supply chain […]

/ Ashley Pinto

3PL vs 4PL vs 5PL

What are all these PLs? The terms for 3PL, 4PL, and 5PL can see quite confusing but I’m hoping to help you clear that up today by going through everything from first party through 5th party logistics.   1PL First party logistics is when a brand or manufacturer handles all logistics themselves. An example would […]

/ Michael Averto